FAQ
Q
What shipping method do you use?
A
All orders are shipped via Japan Post EMS.
Q
Which countries do you ship to?
A
We ship to most countries apart from those that are not available via Japan Post EMS.
Please check Japan Post (EMS) for more information.
Q
How much is the shipping cost?
A
Shipping cost vary depending on the region.
- Asia: 2000 yen.
- Other Regions (North America, Europe, Oceania, South America, Africa, etc): 3000 yen.
Q
Do you accept returns or exchanges?
A
Returns and exchanges are not accepted for international orders. However, if there is a defect with you product, please contact us (via Email / Instagram) within 7 days of receiving your order, and we will offer you a resolution if appropriate.